I gave two stars because I notice that no matter which Sally Beauty you go to the customer service is sub-par and they usually have alot of ghetto people working at their locations. I think sallys should improve their game and include some high end brands in their stores so that they could make more money and maybe hire some better people with better customer service skills. I hate walking in on Sha Nay Nay being bothered because I need help finding hair dye. I should not have to deal with Sha Nay Nay attitudes.