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Total rubbish. Bought a guitar pedal from them, which arrived DOA. Approached them for replacement which they said would arrive within 18 days. 40 days later, no replacement. Emailed them. No response to emails. Submitted a paypal claim, got no response from them. 2 weeks later and still no resolution. A horrible buying experience. The annoying thing is this was all a relatively simple matter that any reasonable response from them could have solved!
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Dear Ron S.，
I'm sorry to bring you a bad customer experience.
I will follow up on your questions and solve problems for you.
Please is there any possible to update me your order number or email address? So that i can check the details and supply you a solution as soon as i can.
Tomtop.com