Ronnie P.

If you don't have the correct information or you have the correct information they lock you out. There is no support over the phone either. You get locked out and that's it. They can't help you through the IRS employees either. God forbid you call and have to go through the spaghetti of phone options guided to make you not want to continue. This is what happens if you gave people universal income. They get lazy and complacent and stop working efficiently. Why help the people calling if they can get paid the same and sit on their $#*! while the government downsizes their job because they make themselves obsolite.