Ron J.

For years Gurneys was my favorite for garden supplies. However the last two years have been horrendous. The plants I have ordered arrived completely unviable and I am pretty sure they were shipped that way. As far as seeds go I had two entire packs of seeds where only one or two seeds germinated. Gurneys shipping took a ridiculously long this year. I called customer service after two weeks and they said my order would ship the next day but after several conversations over the next several weeks I finally got my order seven weeks after i ordered, too late for this season! I WILL NEVER USE THEM AGAIN.

I ordered two pomegranate trees that arrived completely shaken out of their pots and had the roots exposed and very dry. I planted the trees as quick as I could in hope it was not too late. After a couple weeks it was obvious they both were dead so I e-mailed customer service and told them my story and they asked me to send photos, unfortunately I did not take pictures at the time of delivery so I sent photos of the two trees taken after I planted them. After customer service viewed my pictures they said they would give me a credit for only one of them because i planted them too deep. HOW AM I SUPOSED TO KNOW HOW
DEEP TO PLANT THEM WHEN THEY WERE COMPLETELY DUMPED OUT OF THEIR
CONTAINERS AND THERE WAS NO REFERANCE TO GO BY? I will not do business with them again. They will use any excuse to avoid doing the honorable thing!