ron c.

I bought two items (key fobs)in good faith from ebay seller was extra-partss. The parts were listed for application for my car. The key fobs did not work. I contacted them way before the return policy came into effect. Once I contacted them I believed they would fulfill our seller- buyer relationship. They did not expressed to me that the clock did not stop clicking regarding your return policy. I believed that once I contacted them regarding this matter that they would honor there part of the transaction I had no idea that they would set a time limit and just let the clock run until they could could respond to me with a Please reference return policy details on eBay page. Any reputable above board company would have advised me that during our correspondence that even though we were in contact to resolve this matter I that I only would have limited time. I mean they knew way before that I needed to return the items yet they keep asking me to supply them info on a part number that they should have had already being an auto part retailer.It was not my job to look up part numbers from the dealer. If they sell them they should already know this information if they are selling key fobs I mean how do they get any orders wright. Anyway buy the time I did their job and sent them the numbers they told me it was now beyond the return policy? Remember extra-partss on ebay be very careful

My condolences' to your past and future customers