Despite some of the negative reviews I've just read, I've never had a problem with Bowmar products. I have tried a number of their products and some flavors I like better than others, but that's just my personal preference. Luckily they sell samples so I didn't waste money on buying a tub that I didn't care for. Shipping was prompt, customer service was helpful. I really have nothing negative to say other than if you have a problem with Sarah, then stop following her and move on.