I ordered a macbook on nov 29 2020 to be sure i received before xmas, well its obviously lost in transit, cannot even track it anymore, called but got a recording that said 2.5 HOUR WAIT! What a joke 21/2 hours... who can wait that long just to hear we cant help you... I used to buy at best buy regularly. I thought i would shop local and not buy amazon... never again BEST BUY, i will NOT recommend or send anyone to your stores. Obviously Im not the only one with extreme disapointment. I cant even cancel the order now. WOW