Cellunlocker was relentless in unlocking both my phones, both locked to tmobile, first phone Galaxy note 3 was unlocked in just under 28 hours, my Galaxy note 8 took just a little over 2 weeks, during the whole process Cellunlocker kept me in the loop and didn't quit after the first attempt failed they stuck with it, you need a phone unlocked... Cellunlocker is your goto team