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This site is horrible, the processes are not friendly and they will steal your money. Even though their partner refused to check us in after taking well over $400 from us they will not refund the money. This has caused us serious financial harm. It has been extremely challenging to deal with a company online that gives no response. We have contacted them daily with promises they would be in touch by email with 0 response. One excuse after another. They take your money immediately and refuse to refund the money we are rightfully due. Now I am forced to work with the BBB and my bank to recover the erroneous charges. This place is not legit, they speak very little English, and do not follow up as promised. Beware of this company! They will rip you off without any regard. The Maingate Lakeside Resort is responsible for this mayhem as much as Travel Up. We never used the reservation but ended up paying twice. The US Government needs to close them down permanently. CROOKS!
Terribly expensive platform with ridiculous charges for simple communication. I believe most of your profiles are not real
* Funchatt attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This company is incompetent at best. Cannot get the order right, delivered damaged goods, and refuse to do anything to rectify the situation. Communication is non existent, had to make too many calls for service and was constantly placed on hold for long extended periods. You can purchase these products anywhere and AJ Madison is not a good option.
Homelight team sounds great initially but apparently their problems run deep. I had attempted to become a part of the homelight team in Northern Colorado. Seems reasonable they take a percentage upon closing. After following the steps and realizing the upload of past sales was complicated I opted to manually enter these. With in a couple days they disappeared and I have been given multiple different excuses from Lori Pinkerton and Devon De Jesus with Homelight. After several month's no communication, lack of diligence and desire to get me on board. Several times they were going to call and follow up but never diid. Disappointed and not impressed. Practice what you preach Homelight Team.
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Dear Richard,
Thanks for sharing your feedback. We are sorry to hear your experience didn't match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
All our new members receive an offer of some free credits to try out our services upon registration. I hope you had a good first impression with us. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue. To continue communicating with other members of the website, please purchase credits on our website. Please navigate to the "Credits" page, click the "Get credits" button, select a payment method, and fill in your credit card details. Finally, click the green "PAY" button at the bottom of the form to complete the payment.
Please feel free to reach out to our support@funchatt.com email with any further comments, concerns, or suggestions you wish to share.
Best Regards,
FunChatt Customer Support