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After buying 4 bikes from them I know these are seconds from the production of branded bikes. Typically have following problems, wrong assembled forks, bent hangers, wrongly assembled cables, misaligned gears, switchers, brakes, bent discs, etc. Cheap but... BEWARE!
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3rd bike I have bought from them in less than a yr. The last one I purchased was a Taz 2.7 mtn....
Received a $999 mtn bike from Bikesdirect.com today, the only instructions included did not apply...
