Review G.

Taobao is the worst online shopping platform ever! Zero accountability. The vendor mailed to the wrong address, admitted the mistake in the beginning and promised to mail again to the right address, then changed mind and lied. Taobao customer service is very inhuman, the service platform is completely a crap. You submit the complaint, nobody treated it, then it expired; then you submit again, again, and again. Every time the agent chat with you, that person does not know what happened or got wrong information, you have to repeat your story again, again, and again…. It's a dark underground world, complete chaos, many scams. I have not idea how it came into existence in the first beginning.

Uhaul is degrading from 10 to 0. Moving to another city, the agent made an appointment for pick-up, the next day when I called only to know the pick-up location and time were totally different from what she told me! And she even did not inform me of the change! I had to change my moving date--imagine all the pain and mess I had to suffer to make this big change! I spent 4 hours on the phone to modify this reservation eventually reached to a manager because the online system did not allow me to modify and no available spots online but I had to move the next day!

The pain was finished yet. When I went to pick up, the staff told me it's not available. Then what's the point of making reservation?! He kept on telling me my old reservation was at another time another location, but I came here for the current new reservation, the old one did not count anymore! Such a pain with such an idiot! He asked me to wait until I got mad on the phone and wanted to complain, he said something's available now. Seriously? Why not available at my reservation time and I had to wait and got mad so to get him to work on that?

Long distance driving is very expensive with Uhaul. I was told there's a flat rate when I made reservation, but when I was billed by kilometres was told there's no flat rate! What horrible and stupid staff Uhaul hires.

It's bloody panic experience with Uhaul. Very low quality service, extremely messy, super low quality staff. Avoid it, save your heart attack, plan your move earlier, borrow vehicles from friends, or rent from other business—now there are many and cheaper!