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2 Reviews by RENE

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• Updated review

My service was down for days when Sudden link came out and got it back working by running a temporary cable in the street adjacent to the curb from a terminal box about a hundred feet away. This was on October 23rd, 2018, it is March 9th, 2019, and it is still laying in the street!!!
Do not even get me going on the slow Internet speed half of the time, not quite the scenario I was presented with when I signed up.....

“How do you tell if a Suddenlink representative is lying? When they speak!”
• Previous review

How do you tell if a Suddenlink representative is lying? When they speak!

I have been with Suddenlink for three months and have been lied to every time I have had a conversation with them. Customer service is non existent! After hours on the phone with representatives concerning billing and technical issues, they do nothing. They tell you something to appease you, then do nothing to correct the issue.

Their goal seems to be to force you to sign up for autopay so they can charge you whatever they want. Every time I talk with billing I get a different number.

They sent my first bill which I paid early and now they refuse to send me another paper bill and are now trying to charge late fees after I have called three times asking for and being told I would receive a bill in the mail.I was told I would receive 200 mbps and have yet to break high 90's. Scammers!

Reason of review: Problems with payment.


I have been shopping at the Walmart in Montgomery, Texas for over eight years, since I moved to the area. It has been consistently getting worse over the years, especially since the new Kroger opened a few years ago right down 105. The apathy among the employees is getting so pathetic it is ridiculous. I do not know if it is the low IQ of management, the majority of the employees, or most probably both!
I was there this morning looking for a health supplement, and after spending ten minutes not being able to find it, as stocking in alphabetical order seems to be above the stockers mental ability, I asked an employee in that department if he could find it. He looked for about five minutes, and seemed perplexed as a deer in the headlights. I then asked him if he could find out if they even carried the supplement. After he played on his phone for another five minutes, he still did not know. I then asked the pharmacy employees, and their response was " it should be over there if we carry it". I then went up front to speak with the manager, and when I asked a lady watching the check out lines, she informed me she was a front manager, whatever that is. She did not know either, and tried to find it on her phone, to no avail! Disgusted with this store and it's employees I walked out. Magically HEB had it in stock, exactly where it should have been, in alphabetical order....
I have been puzzled for awhile why so many people these days are going with curbside pickup versus doing their own shopping. It is becoming more clear now!

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