Ray C.

Paid our bill in time through my bank bill pay process. Payment sent on 12/5, bill due on 12/16, pottery barn credit card, capital one said they did not receive until 12/28. Received proof of payment from my bank and contacted capital one, didn't matter. Card cut up and will never shop pottery barn again

Paid my capital one credit card through my banks bill pay. Sent on the 5th, Capital one said they did not get until 12/28, and charged me a late fee. I called them with proof of payment from my bank, they didn't care. This card was through Pottery Barn. Tore up card and will no longer shop Pottery Barn. Their lose