I purchased a set of tires, and when I received them, they were not in new condition. They were shipped without any wrapping or protection. I contacted customer service, and it is nothing but a run around. I sent 20+ pictures of the tires, and they are still dodging. I am a paying customer. They shipped an item to me that was not in the condition that it was advertised. Very poor business dealings.
Dear Raheem,
I am sorry to hear about the issue with your wheels.
Please contact me directly at alison.rh@carid.com with your order number, so I could check the issue and verify what is the best outcome possible.
Look forward to hearing from you soon.
Sincerely,
Consumer Relations Team at CARID.com