P M.

I received an invite to Zuilly. The clothes look interesting and different. I read the reviews which were mostly bad. Then I read the terms and conditions and thought this is a contract no one should ever sign on for.

I received an invite on the promotions area of my email account. The clothes look interesting and different. Then I looked at the reviews that are terrible. Then I read the terms and condition page which read like a contract no one should ever sign.

We purchased 2 bathing suits in Feb. 2017. We live in the NY area therefore the suits were not used until July of 2017. As you can see in the pictures the fading of the suit in several areas. The other suit had no issues, so far. All the recommendations for care were followed. After speaking with customer service the only response was that the suits are passed the 30 day policy. They didn't ask to look at the suit or address anything but their return and care policy, therefore it's our problem not theirs. I reached out to Erin Deering on linkedin she didn't respond to me. For the cost of these suits it would seem they would take more interest in customer support.

We purchased 2 bathing suits in Feb. 2017. We live in the NY area therefore the suits were not used until July of 2017. As you can see, in the pictures, there is fading of the suit in several areas. The other suit had no issues, so far. All the recommendations for care were followed. After speaking with customer service the only response was that the suits are passed the 30 day policy. They didn't ask to look at the suit or address anything but their return and care policy. I reached out to Erin Deering on linkedin she didn't respond to me. For the cost of these suits it would seem they would take more interest in customer support. I am sure they will dispute the pictures.