I gave 3 stars as it did work good for me for about 10 renting in many countries. At that time almost all renting had ZERO excess to pay for the insurance. I even broke a car in the Canary island for about $200 and I never heard about it after (because insurances were always fully included). Now! I am worry as the ZERO excess doesn't exist anymore.
I stopped using this internet site after my last renting in Delpaso Car hire in Malaga. I paid for the full insurance but Delpaso still wanted to force me to take THEIR insurance. Worst, they tried to charge me for a cracked windshield that was broken at the time of the insurance. I said that I took pictures of it on the day of the rental then they let me go.
Others renting now as always insisting to pay for excess insurance. Before, it was included.
Now! After my last experience and all the comments here, I would not trust EconomyCarRentals anymore. It seems that it is not anymore what it was. It seems that they don't care anymore. They just want to make extra money before declaring a bankruptcy.