Peter H.

Yesterday I foolishly acted upon the advice given by PC Magazine and purchased 12 months backup storage from I Drive. This purchase entitles me to 2000gb of storage. My entire computer storage amounts to just under 42gb. It has now been 22hours and only 2.2gb of data has been uploaded. My conclusion is that the service is not fit for purpose. When I made the purchase I had to confirm where the recommendation came from so can only conclude that PC Magazine get a commission, which brings me to question the validity of their recommendations. Now looking on Trust Pilot the reviews from users are similar to mine most think the service provided by I Drive is poor.
I have requested to cancel the service and asked for a full refund, but have been told that there is nothing wrong at their end and the problem must lie with to quote "The speed of the backup completely depends on the following factors:
1. Network Traffic at the time of backup.
2. Bandwidth provided by your Internet Service Provider.
3. The speed of your Internet connection.
4. The total size of the backup set."

Take my advice and never make a purchase on the strength of a PC Magazine review.

Peter Hulme