"Stay Away" is my only advice. I have sent back a defected mobile phone to them only after a week of receipt and asked for exchange or refund. They just gave an excuse that their technician has found out some physical damage on the phone (without any proof to show me) and said that the warranty was voided. If I want to get the phone back, I need to pay a further £30 for pick up and £50 for return (and the phone will stay as it is with no repair done). Do you people think this is an actual act of robbery?!
If possible, please circulate this message to all your friends or potential buyers to alert them not to get any closer to this company (please note that this is not an UK company and it has its registered office in Hong Kong).