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P L.

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Level 1 Contributor

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3 Reviews by P

JustFab

  • JustFab

“Terrible quality”
9/12/18

Bought 4 pairs of shoes from them and so far I have been very disappointed.
With such price, I could have gone to Famous Footwear to order much better and comfortable quality ones.
The heels I received from JustFab recently hurt my feet and toes incredibly hard. I have never got such bad shoe purchases ever. It is literally trash.

I cancelled my membership and will not got back (will not recommend it at all).

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Helpful  (1)
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Ivy T. – JustFab Rep

Hello PL,

Thank you for sharing your feedback with us regarding the unpleasant experience you had in JustFab. We value you as our member. You deserve only the best service, a representative from our member service team will reach out to you within 48 hours to help resolve any concerns you have.

Best,
Ivy

Metisu

  • Metisu

“Return/replacement policy sucks!”
8/25/18

First I really like Metisu's evening dresses. The quality is great with affordable price. However, if you would like to keep me as a regular customer, I truly advise that Metisu change the return/replacement policy; at least they should waive shipping/ handling costs for replacement( rather than offering a brownie credit of $3-$5 for customers to keep the items, and charging return/replacement shipping).

I am turning to Yoins because they have no hesitation accepting my return and replace with a size up or down( no costs for me) in no time. If Metisu could do the same for consumers, I believe this could improve customer satisfaction.

Helpful  (5)
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Metisu S. – Metisu Rep

Dear P,

Thank you so much for taking your time to reach out and give us a review. We have been working hard to improve our products and services. Your feedback is very important to us.

Would you like to let us know your order number or registered email address so that we could offer you better service? Please do not hesitate to contact by email support@metisu.com if you have any questions.

We really want to help you solve any problems and look forward to hearing from you!

YOINS

  • YOINS

“Great customer service and product”
7/19/18

Very happy especially with customer service Ms Sunny; she is helpful and responsive on my request. They processed my return fast as well without asking as long as I am not satisfied. I would recommend to anyone who would like to buy affordable clothes. I specially love their lingerie, skirt and swimsuits

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yoins y. – YOINS Rep

Dear Penny L.,

Thank you for your wonderful review.

The team here at Yoins is thrilled to hear such good feedback. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in the future.

Have a nice day.

Best regards,
Polly

P Has Earned 6 Votes

P L.'s review of Metisu earned a Fraud Buster vote

P L.'s review of JustFab earned a Very Helpful vote

P L.'s review of Metisu earned 4 Very Helpful votes

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