I purchased the App on 8/25 and have had issues from the beginning. The company does not provide a number to call so any questions would be done through messages. I contacted them for 3 days to check on the progress of my issues. I received a bunch of generic responses to "restart" my device as well as my child's device. Nothing worked! Today, someone finally said that the App does not fully work with IOS systems. I requested a refund and they declined the refund because I "had availed the (CS30) discount offer. We cannot offer you a refund due to Upgrade that means (CS30) discount offer". So, because I purchased it at a discount, I was not eligible to get a refund. DO NOT PURCHASE!