Patrick H.

I purchased 80 christmas cards. 71 with printed envelopes and 9 blank envelopes. They never sent the 9 blank envelopes - which made those 9 cards useless.
I contacted customer service - believe it or not they said the only way they could get me 9 blank envelopes was to do a reprint - what a waste. Someone at least clued in to that waste - but still screwed it up. What they sent me was 9 more cards and 71 preprinted envelopes. Still no blank envelopes.
Customer service would only offer me a small credit for future purchases - I didn't actually receive 9 of the 80 products, so what I want is a $20 refund - because I won't use the credit with a company I can't trust.
I also asked for the CEO's contact information and they refused to provide it.

You can't count on a reservation.
Their added services are useless - and they cancel last minute too.
If you are ok being left high and dry, sure, book away. But if you are planning things steer clear of UHaul.

After I specifically confirmed my booking and location 2 months prior, on less than 1 week's notice the mover cancelled on me. (Movers Georges)
Trying to get help from movinghelp.com was useless - only chat and email and they just follow the scripts. No clue on how their site even works.