Paul H.

I purchased a Architeckt Dakota Basin Mixer Tap in April 2016 and it sat in my spare room for at least a month before it got fitted by the plumber. 13 months on the tap started creaking like an old door. I contacted Plumbworld and they said it was out of warranty, it only had a year. They have since changed the product code online and state it had a 5 year warranty! I call again 15 months on and I was told I would need to purchase a new cartridge. Cost £20. I asked if they could meet me in the middle with the cost. NO, free post was the best they could offer. So in summary if you are happy for this nice looking tap to last for 12 to 13 months, then its a good purchase. If you are looking for something to last a little longer, look elsewhere.