I have purchased close to 12 pairs of Converse custom "By You" and was excitedly waiting for my birthday to purchase 3 pairs using my birthday discount.
My birthday is in two day, and I received my birthday code today. NOPE...
YOU CANNOT USE YOUR BIRTHDAY DISCOUNT TO BUY WHAT YOU WANT...ONLY WHAT THEY WANT YOU TO HAVE!
It's like a slap in the face to receive a 20% off birthday code, only to discover I can't use it to buy what I really want...only what THEY choose.
That's TERRIBLE CUSTOMER SERVICE!
I'll shop elsewhere for my hi-tops.
Converse doesn't give a d*mn about their customers