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Your prices change and don't stay the same which is weird to me.
I love the sandals. I hope you ship these in a timely manner and if you do you will get a lot of business from me.
* IVRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I bought something online from this customer and it was 10 days late getting to me. Then when I get it it is the wrong item so I sent it back. They wouldn't refund my money so I filed a claim with Paypal. I finally got my money back but in return they made it where I cant order anything on line at all. How rude! It wasn't my fault they made a mistake. That is not how you treat customers. Thanks for nothing.
Products used:
None
I ordered a coat from this business. It was an extra large and would fit an 8 yr old kid. I sent a message for them to send me a return address for a refund and they gave me the run around for a week. We will give you coupons... I don't want any stupid coupons, I want my money back. Then they sent me another email. Why are you returning this? Really people... read your emails. This site is a piece of crap. Stay away people. They will not give you your money back. I am reporting them to paypal and the BBB.
Tip for consumers:
Don't use it is my tip.
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Empty.
Dear friend,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are very pleased to report that we have spoken with this customer and offered an apology and consideration for his inconvenience. The manufacturer actually had a listing/description error.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Thank you again for bringing these matters to our attention.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Best Regards
Rosegal Customer Service