I feel internally motivated to write this review. I want to recount my wonderful experience at PDAPlaza. I placed order for Samsung Galaxy S20 Ultra cover, which incidentally was not available elsewhere on the internet. Mobilefun also had it but in Gray color, I was looking for black. It was at its usual price of $49. But the very next day I found it available at Bestbuy with $33 OFF, lucky me! But then I felt a bit put off because I had already ordered it. However, when I called this gentleman and honestly explained my situation he not only re-assured me it's ok to cancel the order but also refunded my money within less than a minute. For me it has added tons of credibility for the store and next time I will shop at PDAPlaza with greater confidence! My sincere thanks to the gentleman!