Nitzan S.

Worse costumer service and horribly policy. I never got such a bad costumer service that disrespect people who spent hundreds of dollar in their website. I ordered shoes and realized I got the wrong size only a few hours after the purchase, so I ask costumer service to cancel the order. Costumer service answered my email a day after and told me that they will move forward my request to cancel. 3 days after I get an email that the shoes has shipped. In their policy you can not cancel an ordered after it shipped. At the costumer service they repeatedly told me that they apologize and if I want I can sell the shoes back to them. They had 3 days to cancel my request but they didn't. Then they want you to sell them back the shoes. This is how they make money on customers. Highly recommended to NOT order anything from this site.