Worst company to deal with.
I am the owner of small apartment that is rented thru them. They never never reply your emails, they change policy without informing the owner. When you call them if you have a problem with the renter they do not give you an aswer. Their fee is way too high.
When you ask to speak to a supervisor they become very rude and then pretend that their system is down.
Stay away from this company. Do not put your place on their web site and if you do check your rules as they take the liberty to change them!