Their DVD service gets 5 stars, but the online service needs better movies, TV shows and original series. "The Crown" is a good example of a phenomenal series, however they need more content like this. Also, too many foreign TV shows that may play well in the country of origin, but not in the US. Also, they need to categorize the foreign and US content in a better way. Overall, they're the best streaming service available (although Amazon is catching up quickly).