NEIL D.

I hired Purple Bricks to sell an investment townhouse in Stittsville Ontario. Talked to a very nice lady June Morley who told me all about the great service I would be receiving from Purple Bricks so I said sign me up.

June called me to say my rep would be Amanda Presley and see would meet me at my property at 6pm today March 25th 2020. Then June called back to say another agent would meet me there because Amenda was busy I said OK. She also asked me to confirm my tenants didn't travel in the last 2 weeks which I did call her back and left a VM stating they hadn't travelled that was 3 days ago. I called her yesterday leaving a VM to confirming my appointment and again and no call back. My wife and I went to our investment property to meet the agent at 6pm today and nobody showed up? I called June Morley finally she answered after a while she said an agent wasn't coming? Because of the Covid crisis they weren't sending agents but they would put a sign on the property and I would have to take pictures. I wouldn't have had an issue if there had been communication but there wasn't. Seems like Purple Bricks doesn't have the great service they brag about. I will get my refund and sell the place myself on Kijiji saving the $3000.