Nathan R.

I ended up ordering a custom mug design from this company after another company cancelled my order without any explanation. My order was processed promptly without any issues and I got my shipment within a week after I ordered which far exceeded my expectations. Not only that but the quality of the design and the mugs was incredible and exactly what I ordered! I was seriously impressed with the care of the shipping materials too to make sure the product wasn't damaged. I couldn't be happier with my experience and I definitely would order from them again!

Ordered some mugs with a custom design from them. Within a day, they cancelled the order and said the design contained content that conflicted with their guidelines. It was not copyrighted or containing anything inappropriate. Rather than clarify or reach out to the customer if there was an issue, they just cancelled the order without any explanation as to why it was cancelled. That's terrible customer service and luckily this was a test product to see if I would continue to sell products there. They failed the test and I won't be doing business with them again. I wound up using another company who got my design done and the products shipped to me in less than a week without any issues!