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Joan M.

Pennsylvania, United States

Contributor Level

Total Points
80

1 Review by Joan

  • Shutterfly

2/14/24

Firstly, my soft cover 8 X 11 book was expensive! The shipping of a small soft covered book was $10. The total cost was much more than the 2024 calendar I made just a couple months ago, which I was quite happy with.
Also, upon delivery the book was bent on front page in two places. It was rolled into my mailbox instead of being left flat or delivered to the door. There was no extra support inside the envelop to prevent damage to the product. It was just put inside the envelop in its plastic cover with nothing to keep the product flat. Some of the layouts which extended over to the next page were not identified as a problem and thus they dont look good in the soft cover format, almost cut and folded. I even called to ask questions about this. I liked the embellishment and backgrounds offered very much. Many of my recent photos were great, but using older photos from pictures taken from photos, some were not so clear. This was a lifetime photo album for a 90 year old so old photos were included. Even photos from 1970-1980's were not as good as the current photos. Current photos were great! Taken by digital camera on phone rather than a film camera. Overall, I like the photo book and give this a 3+/4 rating.

Tip for consumers:
I thought the shipping which I paid $10 for UPS was folded into my mailbox damaging the front page of the product. I read that in order to request a replacement with shutterfly that I would have to pay shipping return and replacement. Thus, I did this review.

Products used:
shutterfly soft cover 8 X 11 photo album

Value
Shipping
Quality

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