Nataliya K.

Hi! Want to start by saying I love Tory Burch brand, always did…however their business model had changed, including online sales and the outlets… so I received $50 off coupon for my B-Day and was excited about it, although it only applies to purchases over $100 - no problem… whatever single item I choose that is over $100 it says that B-Day promo is not available…when I chose multiple items, the current VIP promo produces higher discount and even if I have over $700 worth of items in my bag, the saving from ppB Day promo translates into about $10-$15… just feels like the B Day promo is a huge joke - although I really liked the items I picked I removed them from my bag as I hate the feeling of being cheated by one of my favorite designers…

I had the same experience... Was not aware that I was booking through third party provider and of addt'l charges until saw on the credit card statement. Started looking into it and found theses posts... Has anyone reported this company to Better Business Bureu?