I ordered shoes through Asos and these were delivered by Hermes to the wrong address.
The person at the wrong address claimed the shoes and I had to call the police.
I notified both Asos and Hermes and their response was dismal, both of them claiming the right to deliver to a third party without my consent, despite info. To the contrary given to me by Trading Standards.
They refused to give me a refund and said that the problem was all mine.
I would say that if you are thinking of using any of these services, BEWARE!