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Molly E.

Contributor Level

Total Points
80

1 Review by Molly

  • Resume Now

4/9/22

I signed up for a subscription and at first, the site worked great. Now I no longer need the services and I canceled. I noticed I was still being charged $24.99 monthly. I have contacted them by email and by phone multiple times. They have said the subscription was canceled, but again this month I was charged. Very frustrated and just want my money back/no more charges. Don't bother signing up.

Service
Value
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Yashira H. – Resume Now Rep

We’re very sorry if this caused inconvenience for you; Molly, we'd like to take this chance to explain that if you did not receive a cancellation confirmation email, that means that your account was not canceled or that something might have happened during the whole process. Once a user processes a cancellation, they will automatically receive an email with the cancelation details for future references if necessary. Regardless, our team would love to review your account interaction to provide you with more information about what happened.

At your earliest convenience, contact our Customer Service Team, and they will be more than happy to review this for you.

Contact Us: https://www.resume-now.com/contact-us

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