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MK H.

Contributor Level

Total Points
85

1 Review by MK

  • BikesDirect

12/30/17

Purchased Mercier New Galaxy Tour. Not a bad bike for the money, BUT...

-Even though the Web site claims NO SALES TAX COLLECTED 48 STATES throughout their Web site and product page, I was charged 6% sales tax. This wasn't obvious until I completed the purchase on PayPal and I was notified my credit card was being charged $21 more than I expected!

I went bak to BD Web site and in very small print it states NO sales tax collected 48 states* -- if you click on that link you are told sales tax collected fo FL and TX sales. VERY misleading and borderline deceitful since everywhere else they proclaim No Sales Tax Collected!

-Bike arrived on date promised. Spoke bent, rimes scraped, spokes/rims, derailleur and brakes all needed adjustment. Fortunately, a bike friend is pretty versed in this and helped out.

I estimate assembly and what adjustments were needed would cost at least $100 at a bike shop. And I still had a bent spoke!

I wish I had looked at a local bike shop first. I won't make the same mistake again.

MK Has Earned 5 Votes

Mk H.'s review of BikesDirect earned 5 Very Helpful votes

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