Developed in part with a grant from
the National Science Foundation

Member since December 2017

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 209

Review Distribution

5 stars
4 stars
3 stars
1
2 stars
1 star

1 Review by MK

BikesDirect

BikesDirect

12/30/17

Purchased Mercier New Galaxy Tour. Not a bad bike for the money, BUT...

-Even though the Web site claims NO SALES TAX COLLECTED 48 STATES throughout their Web site and product page, I was charged 6% sales tax. This wasn't obvious until I completed the purchase on PayPal and I was notified my credit card was being charged $21 more than I expected!

I went bak to BD Web site and in very small print it states NO sales tax collected 48 states* -- if you click on that link you are told sales tax collected fo FL and TX sales. VERY misleading and borderline deceitful since everywhere else they proclaim No Sales Tax Collected!

-Bike arrived on date promised. Spoke bent, rimes scraped, spokes/rims, derailleur and brakes all needed adjustment. Fortunately, a bike friend is pretty versed in this and helped out.

I estimate assembly and what adjustments were needed would cost at least $100 at a bike shop. And I still had a bent spoke!

I wish I had looked at a local bike shop first. I won't make the same mistake again.

MK Has Earned 4 Votes

Mk H.'s review of BikesDirect earned 4 Very Helpful votes

MK hasn’t received any thanks yous.

MK doesn’t have any fans yet.

MK isn’t following anybody yet.

Similar Reviewers on Sitejabber

khalidm21
7/29/19

I tried to visit http://bikesdirect.com but their website is down. Maybe their services are good...

terryk160
6/28/19

Bought a new bike from BikesDirect.com and the sales and shipping went well but after... Putting...