Shipito lost 5 of my packages. Back in July. We asked for a refund, submitted receipts online --as they do NOT HAVE A PHONE NUMBER for customers to call and speak to... according to their website and to an email we received in July 2021, shipto stated they assigned our claim to an agent and that this alleged agent would reach out to us in a few days. NEVER HAPPENED! 3.5 months later -- nothing --no refund, not info. Nothing. BIG SCAM! DO NOT USE THIS COMPANY... we lost a lot and ZERO CUSTOMER SERVICE!