Mike K.

If you make a purchase from STP don't plan on getting it in a timely manner. Purchase items with free shipping after spending $89. Free shipping everyone loves that. After 5 days and counting STP still hasn't shipped items. I don't know how long STP can stay in business with poor customer service when it comes to shipping. What I do know is that STP lost my business. To many other online retailers that take shipping more serious.

Orderd 3 rugs day after order was placed recieved a email stating 2 of the 3 rugs were no longer available. So I cancel order. It would be nice to have all rugs match so I reordered different rugs. I ask the person I spoke with at goingrugs to confirm if they where available she said she would get back with me and let me know it been 4 days still haven't heard from goingrugs also sent emails ask about status of new order. Goingrugs has also not replied to emails I sent.

If you like doing business with online businesses like this... consider you been warned!

If you ask how I would rate them I give them double 0s