m h.

Had cox cable and internet & phone bundle. Signed up for the price lock and next month bill went up like $60. Called 2 hours on phone, to determine it was their mistake, they corrected charges & apologized. Next month bill went up even more. Called 2 hours on phone, AGAIN their mistake, they corrected charges. Next month charged even more... 5 months IN A ROW CALLED to fix their billing mistakes then just cancelled cable service. 10 hours of my life for their mistakes. Now 1 year later I have only cox internet and phone and it started again. Bill went form $71 to $91 to $126 when real bill is only $51.2 hours on the phone 2 more months in a row. Their mistake again, dreading next month to see what they do. Also when we had cox cable the box had to be reset 2-3x a month or sound picture blacked out. Technician were at my house 2x a month for 3 months changing boxes and who knows what. Never worked right and we got robbed 2 weeks later. 99% sure it was the last cox technician who was here over 3 hours and left with out fixing anything that robbed us of 20k plus. 2 laptops, flat screen, video cameras, irreplaceable videos etc.

2nd order and again I was charged for item that is out of stock and never shipped to me. Please refund my account. Please follow your policy of not charging for out of stock items until item is shipped. No more orders from me. You violated agreement charging in advance of having product in stock 2 times with me.
Thank You
Mark

Your Order #******* (placed on Thursday 09 April, 2015)

Your Order #******* (placed on Thursday 09 April, 2015)

Purchasing Information:
E-mail Address: mjh
Shipping Address: Mark H
San Marcos, CA
United States
Order Grand Total: US$192.65
Notes:
Because you only pay for items when we ship them to you, you won't be charged for any items that you cancel.

Sub-Total US$192.65
Air Parcel Register US$0.00
Total US$192.65
Order Summary:
Shipping Details:
Order #: *******
Shipping Method: Standard Shipping
Subtotal of Items:
1 x Flying 3D Flying3D X6 6 Axis 2.4G GPS RC Quadcopter RTF (SKU*******) US$185.99
Version OSD Version mode 2
1 x WLtoys V912 V915 Upgraded Battery 7.4V 1000mAh 25C (SKU*******) US$6.66