Nothing infuriates me more than when you take every step prescribed to make sure the process is working only to have an epic fail delivered in return for your time, money and effort. Look at the proof (with the crop marks extended so there's no debate about what was supposed to be in and what was out of the crops) and you tell me if the card reflects the PROOF. The print version doesn't even agree with the mini proof on the card delivered with the order. No quality control going on here.
UPDATE: Canva quickly responded to my complaint and arranged a replacement order that arrived in a week and was as per the proof. Very happy with the corrective measure. Shame they couldn't just get it right the first time.