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I bought several items from their website and only half of my order was delivered and it was months and months after my order was placed. I was charged the full amount and only half arrived. The jewelry was extremely cheap and two necklaces broke after one wear. Terrible service, not good quality. Will never order from here again.
Meg M.'s review of DressLily earned 2 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
"Dear Meg,
We are sorry to hear that you haven't received your order yet.
We at dresslily offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers' shipping needs.
For more details on shipping methods, please click here: https://www.dresslily.com/m-article-id-39.htm.
For more information about our shipping and insurance policy, please refer to our terms and conditions here: https://www.dresslily.com/m-article-id-36.htm
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://www.dresslily.com/m-article-id-80.htm
Please offer us your order number or you can submit a ticket here https://support.dresslily.com/ticket/ticket/index and write the subject as "complaint from sitejabber.com".
We are always happy to assist you.
Best Regards
Dresslily Customer Service "