Meg M.

… but am hesitant to continue. Don't like worrying about paying for returns if the items don't fit :(

I've been a PayPal customer and credit card holder for years. But no more! I contacted them about an online purchase I made from a fraudulent clothing company called Nora Cora. The company would not allow me to return the items I needed to, In fact, they would not provide me an address for returns for weeks until I involved PayPal. But it ended up that Paypal was no better to deal with than the company who wanted me to return my items to Hong Kong! Or to give them away as gifts as they suggested. I called Paypal, I emailed Paypal, I responded to their online customer service. They just kept sending me Form responses. They told me to return the items on the same day that Nora Cora told me they would not accept the items because it was beyond the 15 days... yet it took them eight weeks to deliver. PayPal denied my claim because I did not pay to return the items to Hong Kong in order to receive tracking information. Cut up my PayPal card. They did not have my back. I'll never use them again. American Express would have helped me!

It took more than 8 weeks to receive the 7 items I ordered. 4 needed to be returned (1 due to discrepancy in color/3 for size). No address for returns is provided on website or inside package. I emailed or texted multiple times asking for return address with no response for weeks. The scam is not responding so you miss the 15 day window to return... not the "easy returns/quick refunds promoted on site. Filed a complaint with PayPal... then heard from NoraCora with a return address in HONG KONG! PayPay directed me to return items... while NoraCora told me to "kindly keep the items since they were beyond the 25 day return period."

Unbelievable! Do not do business with this company.