MD C.

Hey guys. I bought an domestic ticket of SPICE JET from them, kolkata to hyderabad. Did not get Indian visa on time. That's why I needed to contact them for cancellation.

If you call the international customer service number, the IVR will say that we are experiencing high volume call, then cut the line.

They said that for security reason, they will send a 4 digit text message to my cell phone number, but it never came to my USA cell phone number. Tried to do web CHAT. But failed because I did not received the 4 digit pin at all.

This is a totally bull $#*! customer service by GOIBIBO.

Bought a ticket at around 5500 INR with an extra cancellation fee provided. Spice Jet said that they will give me 1800 INR through GOIBIBO. I dont know these freaking guys will send me that amount to my credit card or not.

Dont recommend to do business with this company at all.