- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I made an order, didn't receive order or shipping info for over a month. Called, was told manufacturer is on back order with no ETA on when it would be available. They confirmed I would get a refund, then a month later, no refund. Chat will blow you off and phone call means getting transferred to multiple people for hours with no resolution and no refund. They took $771 dollars from me, cancelled my order, then promised refund, but refuses to actually process it. My last chat was with Alicia Crane. She did nothing bt waste time.
Tip for consumers:
Avoid this site
Products used:
Didn't get it
Matthew R.'s review of CARiD earned a Very Helpful vote
Matthew hasn’t received any thanks yous.
Matthew doesn’t have any fans yet.
Matthew isn’t following anybody yet.
Empty.
DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Matthew,
Thank you for sharing your experience with our store.
We apologize for the delay that has occurred during the cancellation process for one of your products.
Looks like there was a minor technical intermission in the processing system and the order cancellation did not go through right away.
As per your request, your order has been canceled and refunded in full.
Please, check your email inbox for details and the compensation offered due to inconvenience.
Looking forward to your answer!
Sincerely,
Consumer Relations Department at CARiD.com.