Mary L.

. I have waited over 2 months for either my pair of jeans or a refund for them. Each time I contact the company, the customer service representative was either EXTREMELY difficult to understand or comprehend my complaint. Roaman's refuses to rectify my complaints via email and the representatives either cannot or refuse to assist. Last week I finally received a terrible printout for lost and returned items, I completed it, and sent it back by snail mail along with documents of proof but still have not heard back from the company in any manner