A true story. Whats in your wallet?! They are just nothing but BULL$hit!. I use to bank with Capitol One bank for direct deposit and other needs from a bank. So I didn't get a order I ordered off of Ebay, I contacted the Ebay seller and told him I didn't get my order, over and over Again, so I new it was time to file a claim where u didn't receive the Item u ordered online with Capitol One bank. I told capitol one I didn't get your order so u file a claim to get your refund for the item I didn't receive, Weeks pasted, I still never got my ordered from a seller on Ebay. So Capitol One issued me a temporary Credit in my account for the order i said I didn't get, And the seller told Capitol One I did send my order, they send but I said but didn't get my order, I told Capitol One I didn't get my order, so later on Capitol One took the seller Side and they went against me their bank customer, when I told them I didn't get my order, otherwise I wouldn't of filed a claim, so Capitol One bank said in a few days they was gonna go into my account and take that temporary credit out of my account back cause they say i Did get my Item i ordered when I never got my order ok. I call the Capitol One bank and they said, Those Asian workers, sounded Evil too I did get my order and they say they still was gonna take their temporary credit money out of my account in a Evil voice, so I pleaded with Capitol one that I did not get my order,, Capitol one sounded so evil over the phone, So I Hurried up & hung up my phone in their face and Rushed to found another bank in a hurry for my direct deposit that goes in my account at Capitol One,, I new CapitoI One thought since I have Direct Deposit, they can easily Steal my money out of my bank account. I got lucky and found another bank for my direct deposit and Capitol One just new they was gonna steal my money out of my account but i got smart and found another Bank for my service needs. I say never use a bank that turn against their customers when banks are suppose to have their customers Backs when Merchant be lying to steal your money ok. Capitol One they all are REAL DIRTY& EVIL And I know I'm not the only customers who went threw this with this CROOKED BANKS & All banks, like Capitol One. 0 Star if I could.