• Sonic

Overview

Sonic has a rating of 2.5 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Sonic ranks 75th among Internet Service Provider sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Sonic?

Reviews (6)

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Thumbnail of user brendak802
2 reviews
0 helpful votes
October 20th, 2021

I ordered online to pick up a specific time, had food picked up the hot dog i wouldnt feed to my dog let alone try to have my child eat it. The tots were clearly freezer burned looked white and hard all around. They offer customization on their website when you order but clearly the workers dont know how to read. My entire order was wrong on the customization side of it. The rootbeer tasted like seltzer, the reg. French fries was s1/2 filled. I complained via email from site direclty & to their corporate site & received no further information of course. Just disgusting!

Thumbnail of user jamier598
1 review
0 helpful votes
January 27th, 2023

I love the way she works fast and has a big smile on her face on bandra 973 stor #4043 thank you so much

Service
Value
Shipping
Returns
Quality
Thumbnail of user kyrab49
1 review
0 helpful votes
October 20th, 2023

They got my order wrong. I called the manager he told me they would replace it. They replaced it and messed order up again. Then my order came with a drink but I had to pay for my drink.

Service
Value
Quality
Thumbnail of user maryj.w
4 reviews
0 helpful votes
October 24th, 2022

Sonic food is not that good nomore, they use to have Great tasting Sonic Chili Hotdogs but Now that Suck too. Sonic need A New Food Face Lift And Upgrade Their Food Taste, Its always something missing, (The Taste), Because, Who wants to Buy SLOP!

Thumbnail of user evap182
5 reviews
0 helpful votes
March 14th, 2022

I appreciate the hard work of fast food workers(and everyone else too of course) and I want to say thankyou to all the fast food employees I really appreciate the hard work. I encourage other people to go and say thankyou to some fast food employees.

Thumbnail of user erict78
7 reviews
35 helpful votes
August 1st, 2017

Sonic is a great company. I love that they are all for net neutrality and that they are trying to give better and faster service at better prices. Their techs have been great. They have had to come out to place now 5 or 6 times to fix my internet b/ca one of the lines I have is constantly disrupting my service. The problem is that they have to set up appointments with AT&T when Sonic has done everything they can to restore or make my service work appropriately. Every time Sonic schedules repairs with AT&T, there is always a problem. Mostly, the problems are waiting around for AT&T. I feel Sonic could be more on top of this and do crazy amounts of follow-up work after scheduling with AT&T. For example, today from 1-2PM a "vendor" meet was scheduled with AT&T. Surprise that AT&T didn't show up on time. The Sonic tech person told me that a technician from AT&T had not yet been assigned to today's case and that was unusual for vendor meets. A vendor meet is where the two companies come together and try to solve the problem together. Sonic knows how unreliable AT&T is. You would think that they would be following up with AT&T to make sure that someone is assigned to the case. Nope, nada. They waited until AT&T didn't show up and then, they started doing their follow-up. Now, the AT&T tech person won't be here until 3PM. I have been sitting here waiting since 1PM. It's not like I don't have a job and need to work too. Sonic may be a good company but they need to work to make their customer experience better. I hope they do. However, after 5 or 6 times of having tech people come out, my patience is wearing thin and I might just have to go back to the big telecom monopolies.

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