I bought tickets on this website. However, now I can't go. I only have two tickets and decided to try and re-sell them. I listed them for sale but couldn't upload the tickets to the site, which is the same site from which I got the tickets. Anyway, I tried to contact them through their "live chat" on two separate occasions but nobody ever showed up to talk with me. I tried this on two separate occasions too. Finally, I get an e-mail from them saying that I have to upload my proof of purchase of the tickets. Again, I bought the two tickets from them. When I clicked on the link for me to fill out the extra paperwork and upload the proof of purchase, I got a message saying that the there was no document for signature. I tried opening this link on two different devices and still nothing. Finally, I called them. The first time I called, I explained the situation. She then put me on hold for 18 minutes. After 18 minutes, the phone was conveniently disconnected. So, I called a second time. This time, I got a very less than helpful guy that I explained my situation to 4 times. I had to explain to him the exact same thing 4 times b/ca he kept asking me the same questions over and over like he wasn't paying any attention to me. His tone was curt and disbelieving of me. He told me that it was a technical problem on my end and he couldn't do anything about it. I asked him to resend the information but he was evasive and not least bit helpful. Then I asked him how he could be sure it was my fault. After a bit of persistence, he finally put me on hold and had them resend the information that I needed. This is all very dumb since they have all my information as an app acct holder and since my tickets were purchased through them using all the same information from the app. This has taken so much time to get resolved and it still isn't resolved at this time. Hopefully, it will be soon.