Mark L.

They say its only the seller that possibly scams you in this website, but no Dhgate could Scam you as well I have been contacting them for months regarding reversal of the double charge in my credit card at first they give me vague answer mostly BS.

And I sent a photo of my credit card bill and transaction references from my credit card bank and the Creditor ID (dhgate used charging me). Sent to DHgate as a proof and they are pretending that they never double charged me after sending Ironclad evidence from my credit card bank they stopped replying from my emails not even a simple explanation

I Have been buying from dhgate since may of 2014 never had a problem from Sellers Now this company obviously trying to scam me.

Now im thinking why paypal leave them or dhgate take them off from payment options so they could scam a percentage of buyers all over the world.

UPDATE 10-5-17
I have received an email from DHgate just a week ago that they acknowledging the double charge after a many emails from them denying/making any reason for me to believe it.

If I had not contacted my credit card bank and asked them for help I might have to force to pay it. By the way my Bank filed for Arbitration this october to Dhgate Bank becasue theyre not being responsive to my emails and still wont acknowledge the double charge to my Credit Card bank as well.

My problem with Dhgate is the way they handle this matter. They blatantly deny being received the other $1070. 35 (the double charge) from the start, despite me providing them enough evidence of the double charged. Dhgate should at least do a thorough investigation that made me suspicious of DHGATE because as ive said ive been buying through the site for 3 years and the Dhgate ignoring my folow up emails for at least 3 months.

Eventhough they acknowledge it, the Damage is much more than the amount the Stress, probably hundred of hours making phone calls, emails, posting reviews etc.
Im an online seller this affected my sales for almost 4 months because of my new distrust of Wholesale Website even now m still struggling

Just a piece of advise who had a problem like me in Dhgate be smart and stuborn always pay via something that has leverage, becasue when problem occurs its always good to know you have some kind of insurance.