Ordered 4 Bras 36D and 4 free size panties. Two of the bras (although all say 36D) would be lucky if they were A cups while 2 others are between a B -C cup. High Waist panties would be uncomfortable to wear. By the way I am a size 6 and weigh 108 llbs so who are these garments meant to fit. Cost £52. Emails ignored. What a waste of money
Dear Marjory J.
Deeply sorry for the size problem, here is the return policy about size problem:
④ Size Does Not Match
You can find all the details about the sizes of each item on every product page. Please pay attention to the description of each product and to the information of your order.
If you notice that the size of the product you ordered does not fit you, you can follow one of the procedures listed here below:
1) Size not as ordered: you can contact our Customer Service directly to be issued a full refund or to receive a product with the right size for free.
2) Size as ordered but does not fit: the size of each item may have an inaccuracy of about 3cm/1.5 inch due to hand measurements. If you find yourself in this situation, you can contact us and apply for a return. In cases such as these, the customer is responsible for all shipping costs incurred.
3) If the size difference is above 3cm/1.5 inch, we will cover all shipping costs. Please contact us to arrange a return.
http://www.newchic.com/return-policy-hc99.html
So please measure it and contact us via email: service@newchic.com Typical response time is within 24 hours.
Hope to hear from you soon.
Best regards.
Newchic team