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My experience was much the same as many of the reviews, bought a pair of shoes that ended up feeling a lot cheaper than they looked online, shrugged and left it, and then two months later noticed two charges for $40 on my card that I definitely didn't sign up for, the site explains that nowhere, I don't have the money to waste on this stupid site
When I called to cancel and get a refund she had a thick accent and was incredibly unhelpful, I ended up ordering two more things just to "get my money back" or at least get something out of this whole ordeal and calling to cancel again, having to go thru the whole arguing with the girl to cancel, I don't care what you can offer me, I don't want u to charge me monthly for something I'm not gonna use!
Marissa R.'s review of JustFab earned a Very Helpful vote
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Hello Marissa,
We’re sorry to hear about your recent experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.
Best,
Ivy